FAQ
Questions parents ask about Astuzo
Straight answers about how Astuzo teaches, what it costs, and how it protects your child’s privacy. Can’t find yours? Email support@astuzo.ca.
Learning
Does Astuzo just give my child the answers?
No. That’s the whole point. Spark, the tutor, is built to give hints and ask guiding questions, one step at a time, so your child does the thinking. When your child gives an answer, Spark checks it and says whether it’s right. If it isn’t, Spark helps them find the mistake instead of fixing it for them.
Which grades and subjects does Astuzo cover?
Astuzo helps with math homework for Grades 1 to 8, made for Ontario and built around the Ontario math curriculum (2020). More subjects, other provinces, and French are planned for later.
Is Astuzo aligned with the Ontario curriculum?
Yes. Astuzo is built around the expectations in The Ontario Curriculum, Grades 1–8: Mathematics (2020), and Spark pitches hints at your child’s grade. Astuzo is an independent product and is not affiliated with or endorsed by the Ontario Ministry of Education.
Can Astuzo help my child prepare for EQAO?
Astuzo helps with everyday math homework, which builds the same skills the Grade 3 and Grade 6 EQAO math assessments look at. It is not an official EQAO product or practice test, and it is not affiliated with EQAO. For official information and sample materials, visit eqao.com.
Can it check a whole worksheet?
Yes. Your child can snap a single question or a whole sheet, including drills like a page of times tables. Spark checks every answer, then helps with the ones that need another look.
My child doesn’t like typing. Can they talk to Spark?
Yes. Kids can talk instead of type, and Spark can read questions and hints aloud. That helps younger kids and anyone who finds reading long word problems tiring.
What if Spark gets something wrong?
Like any tutor, AI can make mistakes. Astuzo double-checks its math before telling your child an answer is right, and the parent report shows you what was worked on, so you can spot anything that looks off. If something seems wrong, tell us at support@astuzo.ca.
Getting started
Can I download Astuzo now?
Yes, on Android: Astuzo is available on Google Play in Canada. iPhone and iPad are coming soon. If you’re on iPhone or iPad, join the waitlist and we’ll email you when it’s on the App Store.
What devices does it work on?
Astuzo is a mobile app, because homework is on paper and the camera is the easiest way in. It’s available now for Android in Canada, and iPhone and iPad are coming soon. A parent’s phone or a family tablet works well. There is no web app.
Does my child need their own account or password?
No. You, the parent, own the account. Each child gets a simple profile with their name and grade, with no email and no password. You can add more than one child to your account.
What’s in the parent report?
Each evening your child uses Astuzo, you get a short email: what they worked on, how each problem went, and one thing to praise and one to practise. It’s the easiest way to stay in the loop without hovering. You can switch it off in the app’s parent area.
Is Astuzo available in French?
Not yet. Astuzo is in English, made for Ontario. French (starting with French Immersion homework help) is on the roadmap.
Pricing
How much does Astuzo cost?
Astuzo costs $9.99 a month or $99.99 a year for one child, or $14.99 a month or $149.99 a year for the Family plan (up to 3 children), in Canadian dollars. New subscribers get a 7-day free trial. On Android, subscriptions are billed through Google Play.
Can I cancel anytime?
Yes. Subscriptions are handled by the App Store or Google Play, so you cancel in your phone’s subscription settings, the same way as any other app. Cancel before the free trial ends and you won’t be charged.
I have more than one child. How does pricing work?
Choose the Family plan. It covers up to 3 children on one parent account, each with their own profile and grade, for $14.99 a month or $149.99 a year. The one-child plan is $9.99 a month or $99.99 a year.
Privacy and safety
What happens to the photos of my child’s homework?
Photos are processed to read the homework and are never stored. The text of each session (the problems and the conversation) is kept for 90 days, then deleted automatically.
Is Astuzo safe for my child?
Safety filters check every message, and Spark sticks to schoolwork. Your child only talks to Spark: there’s no chat with other people, no public profiles, and no ads. You get a short email each evening showing what they worked on.
Do you sell my family’s data or show ads?
No. Astuzo has no ads and we don’t sell personal information. Our servers and database are in Canada. Some processing (the AI tutor, safety checks, voice and read-aloud) is done by service providers in the United States. Our privacy policy lists each one and what it keeps.
How do I delete our account and data?
You can delete your account from the parent area of the app, or email support@astuzo.ca. Deleting the account deletes your children’s profiles and session history.